The Work Capability Assessment (WCA) is the primary assessment for Employment and Support Allowance, the main social security payment for ill and disabled people. In this documentary advocates, lawyers and claimants outline the fundamental problems with the (WCA), and the adverse effects it has on claimants. They show how the WCA fails the disabled and fails on the Department for Work and Pensions (DWP) terms; it can worsen people’s health and does not help them return to work. The WCA is carried out by private companies (initially Atos now Maximus). Although some assessments can be carried out smoothly and professionally, others are in buildings that do not have disabled access, require people in pain to sit for hours on hard chairs, and are carried out by cold or even cruel assessors.
We would like to thank everyone who volunteered their time to talk about the WCA. Some people have requested anonymity, therefore we have either used their voice only or got actors to record what they said (a lot of claimants are scared of the DWP).