Most voters want social care on top of ministers’ agenda : Morning Star

TWO-THIRDS of voters agree social care must be the top priority for the next government, according to research published yesterday.

The survey by consumer watchdog Which? found that 65 per cent of respondents said they would like to see issues around social care for the elderly properly addressed.

Breaches of consumer law, unfair fees and charges and poor treatment during complaints should also be tackled, they added.

Citizen’s Advice UK is campaigning on the issues and has found that “a lack of protections in the care market is exposing older people and their families to poor practices.”

People are experiencing a number of problems such as hidden charges and short notice of cost increases which can run into thousands of pounds, it added.

The charity called on the Competition and Markets Authority last December to investigate and establish whether care home providers are treating residents and their representatives fairly.



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