Geoffrey Berry drove along the hard shoulder to the assessment centre after he was told he could not get a home consultation.
(Photo: SWNS/Jon Lewis)
Former soldier Geoffrey Berry, 60, discovered he was unable to squeeze his scooter onto a bus and his car needed crucial repairs.
He decided he had no choice but to make the 20-mile trip on the slow-moving motorised scooter.
He drove along the hard shoulder of the A34 between his home at Bicester, Oxon, and East Oxford for his Personal Independence Payment (PIP) assessment.
Mr Berry, who served in the Falklands War and in the Royal Pioneer Corps from 1971 to 1986, relies on a zimmer frame to get around at home due to leg and back problems exacerbated by his years in the Army.
He had requested a home visit for the PIP benefit assessment, which is gradually replacing the Disability Living Allowance (DLA), but was told it would not be possible.
People who used to receive DLA must now be assessed for PIP to ensure their benefits continue.
Mr Berry said: “I felt it was my only option.
“If you do not go to these assessments then your disability allowance can be stopped and I need that help to get by.
“I stayed on the hard shoulder the whole time because I didn’t want to get in the way of other road users.
“Even though it was one of the hottest days of the year I didn’t wear a hat because I was worried it was going to blow off and onto a car windscreen.”
He initially filled out a form requesting a home visit, but received a letter directing him to assessment centres elsewhere.
Mr Berry said: “I received a letter saying I had an assessment in Long Hanborough, which is far too far away for me to get to.
“I telephoned the call centre and asked about home visits but the lady on the phone told me that they do not do them, and so I got another letter through changing the location of the assessment to Cowley Road.”
However the company which organises appointments on behalf of the Government, Independent Assessment Services (IAS), claimed its phone records showed that Mr Berry had not requested a home visit.